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Showing posts with the label Information Architecture

Do You Even Need an Agent?

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SharePoint Skills, Cowork, and Better AI Judgment For the past year, I have watched “build an agent” become the AI version of “make it a Team.” And to be fair, I have been guilty of that too. I have agent-fied more than one scenario that probably did not need to become an agent at all. A perfectly normal SharePoint problem shows up, and before long the conversation has leapt to chat surfaces, custom instructions, clever names, and a polished little AI wrapper that is somehow supposed to make the whole thing feel more strategic. Sometimes that is the right answer. A lot of times, it is not. That is exactly why the new skills capability in AI in SharePoint caught my attention. Not because it is flashy, but because it may force people to slow down and ask a better question. Skills are a way to turn repeatable, multi-step work into something reusable on the site itself. They take logic that would otherwise live in scattered prompts and make it something other people can run again, in t...

Comfort Isn’t Strategy

Every time I suggest moving away from folders in SharePoint Online, someone laughs. And I understand why. Folders feel organized. They feel grown up. They feel like the responsible way to structure information. The digital version of labeled drawers and neat rows. If you grew up in file shares, folders were the system. They mirrored filing cabinets. They created hierarchy. They gave you something concrete to click into when you were not sure where to start. They feel mature. But comfort, even grown up comfort, is not strategy. A shared SharePoint library is not a filing cabinet. It is collaborative. It is indexed by search. It feeds Copilot. It supports knowledge experiences that depend on structure being interpretable, not just clickable. That difference matters more than we want to admit. Folders can work beautifully in your personal OneDrive. If you are the only one navigating that space and you understand your own logic, number things however you want. Build your maze. Save FINAL_v...

SharePoint: The Most Powerful Tool You’re Still Undervaluing

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Stop Underestimating SharePoint Online You’ve seen the infographics. You’ve read the blogs. Every other post in your feed talks about optimizing SharePoint for Copilot, implementing robust governance, and getting your data “AI-ready.” They’re all making really valuable points. But... None of it matters if your organization still underestimates SharePoint. Until you recognize and understand that SharePoint is foundational to how Microsoft 365 works, no amount of governance checklists, security policy overhauls, or AI excitement will get you across the finish line. Stop the SharePoint Hate You’ve heard (or maybe said) it all before: “I hate SharePoint.” “It’s confusing.” “Why can’t I just recreate the same folder structure we had on the file share?” “It’s dumb.” This mindset is where transformation efforts go to die.  💀 SharePoint powers more than you think : Microsoft Teams file sharing OneDrive’s document backend Viva Connections home sites Copilot’s conte...