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Showing posts with the label AI

Comfort Isn’t Strategy

Every time I suggest moving away from folders in SharePoint Online, someone laughs. And I understand why. Folders feel organized. They feel grown up. They feel like the responsible way to structure information. The digital version of labeled drawers and neat rows. If you grew up in file shares, folders were the system. They mirrored filing cabinets. They created hierarchy. They gave you something concrete to click into when you were not sure where to start. They feel mature. But comfort, even grown up comfort, is not strategy. A shared SharePoint library is not a filing cabinet. It is collaborative. It is indexed by search. It feeds Copilot. It supports knowledge experiences that depend on structure being interpretable, not just clickable. That difference matters more than we want to admit. Folders can work beautifully in your personal OneDrive. If you are the only one navigating that space and you understand your own logic, number things however you want. Build your maze. Save FINAL_v...

Full circle

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  The Most Rewarding Part of My AI and SharePoint Journey Every career story has a quiet moment that reminds you why you started. This one is mine. After years of helping organizations modernize with SharePoint, AI, and the Microsoft 365 ecosystem, I’ve learned that technology success stories are rarely just about platforms or data. The most meaningful outcomes are always human. For me, the most rewarding part of this journey is not a project or a certification. It is being able to help my son. He is a junior at Duquesne University , studying Data Science , on the same campus where I once studied Beowulf in Old English and took Shakespeare from one of the world’s foremost scholars on Milton and Shakespeare. My background was firmly rooted in the liberal arts. Back then, I had no idea that analyzing literature and writing essays would one day prepare me for a career in technology. I chose English because I didn’t want to pick math or science like my dad, simply because I was good ...

Copilot vs. My 2 A.M. Brain

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Copilot vs. My 2 A.M. Brain I’ll be honest: I didn’t think much of Copilot at first. I was all-in on ChatGPT, and Copilot felt like a lightweight version of something I already used. And because this is my job, I couldn’t exactly slam it, but I wasn’t impressed at first. Over time, though, I’ve found small but meaningful ways Copilot has made a difference for me. This is one of them. As a Gen X’er, I remember when the internet was going to “take all our jobs.” It didn’t; it changed them. AI feels similar: bigger, faster, closer to the work we do every day. And for me, Copilot has shown up in one very personal way: helping me manage social anxiety. I’m not shy. But I do live with social anxiety. Which means my brain can take the smallest moment in any interaction and spin it into hours of second-guessing. And it’s not just in the moment. Anxiety is the kind of thing that gets you at 2 a.m., lying awake, replaying a comment you made in a meeting two days ago , convinced it sounded ...

SharePoint: The Most Powerful Tool You’re Still Undervaluing

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Stop Underestimating SharePoint Online You’ve seen the infographics. You’ve read the blogs. Every other post in your feed talks about optimizing SharePoint for Copilot, implementing robust governance, and getting your data “AI-ready.” They’re all making really valuable points. But... None of it matters if your organization still underestimates SharePoint. Until you recognize and understand that SharePoint is foundational to how Microsoft 365 works, no amount of governance checklists, security policy overhauls, or AI excitement will get you across the finish line. Stop the SharePoint Hate You’ve heard (or maybe said) it all before: “I hate SharePoint.” “It’s confusing.” “Why can’t I just recreate the same folder structure we had on the file share?” “It’s dumb.” This mindset is where transformation efforts go to die.  💀 SharePoint powers more than you think : Microsoft Teams file sharing OneDrive’s document backend Viva Connections home sites Copilot’s conte...

Resilience

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  Tjörnin Pond, Reykjavik Iceland Once during an interview, I was asked to describe myself in one word. Without hesitation, I said, "resilient." The interviewer, looking somewhat perplexed, responded, "Like a duck?" I laughed and replied, "Exactly. Like a duck."  I was offered the role—one of many where I transitioned from being a technical writer to a SharePoint person. I wrote workflows in Visual Studio, fought to get approval for a paid version of SharePoint (which sadly went nowhere), and eventually I moved on to a contract role. Life at the time required flexibility, and unfortunately, that role was not as "duck-like" as I'd hoped. Words like resilient, adaptable, and flexible have become buzzwords, but that doesn’t mean embodying them is easy. I struggled when transitioning from SharePoint On-Premises to SharePoint Online. I feared that I would lose control over my environment and, with it, my job. But what I found instead was relief—fr...